Mobile · Telco · Backend Engineering
myMTN App
The myMTN app is how MTN's tens of millions of South African subscribers manage their accounts — buying airtime and data, viewing usage, paying bills, and accessing support. Tshaks contributed to the backend architecture and API layer powering the app's core self-service capabilities.
30M+
Subscribers
The challenge
At MTN's scale, even small latency or reliability issues affect millions of users. The backend needs to handle massive concurrent load while integrating with telco billing systems, payment gateways, and customer databases that were not originally designed to talk to each other.
Our approach
Focused on the API layer — designing reliable, well-documented service contracts between the app and core telco systems. Data modelling and service architecture were key to ensuring responsiveness at scale without compromising on data integrity.
The outcome
Stable, performant backend services supporting one of South Africa's most-used utility apps across iOS and Android.
Built with
Team
Tshaks
Technical Architect